In addition to client-specific training, we offer live and online training courses throughout the year. These courses are intended for people who are joining a CISM Team or peer team (EMS, fire department or hospital staff) OR for the enhancement of skills for those who are already members of a CISM or peer team. 

Questions? Contact us.


Due to COVID-19, we are not currently offering live trainings. 


ICISF Online Basic Group Training: Mondays, January 11 – February 1, 2021


Designed to present the core elements of a comprehensive, systematic and multi-component  workplace crisis intervention curriculum, the Group Crisis Intervention course prepares participants to understand and implement: Crisis Management Briefings, Demobilizations (for emergency service departments and hospitals), Defusings and the Critical Incident Stress Debriefing. The need for appropriate follow-up services and referrals, when necessary, will also be discussed. This course is designed for anyone in health care, emergency services, disaster response, employee assistance, business and industry, and mental health.

Continuing Education Information
Training is14 hours: 12 hours of lecture, discussion and role play and 2 hours of independent work.A certificate of participation for 14 Contact Hours will be provided for those who attend ALL sessions and complete the independent work: 1.4 General CEUs from University of Maryland, Baltimore County (UMBC) Dept. of Emergency Health Services Professional and Continuing Education (PACE).

Zoom access information will be provided by email for all registered and paid participants prior to the first session.


Resilience Connect Sessions for Individuals and Small Groups of Frontline Healthcare Workers


We’re offering Resilience Connect Sessions for individuals or small groups of frontline health care workers (2-3 coworkers). Reduced fee of $70/hour through January 31, 2021. Resilience connection will focus on personalized, practical and brief research-supported steps that can be taken immediately during the work shift to mitigate emotional exhaustion and burnout and prevent the worsening of emotional distress for you and your coworkers. This is not psychotherapy, although resilience coaches (who are clinical social workers, critical care nurses and psychologists) can assist in finding workable psychotherapy resources, if requested.

Sessions can be scheduled by emailing Sue at

24 HR Emergency Number: 612-293-9448
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